We offer Full return prices on items over $25.00, minus shipping both ways.
Jewelry Items have a 14 day money back guarantee minus shipping both ways for items returned in the same condition it was sold in. This allows you time to decide if the item is right for you and assures us that the item will be returned before it can be damaged. Jewelry that has been worn, damaged, or the buyer has had for more than 14 days without contacting Hooked on Gold about the possible extention of the 14 days for reasonable excuses, is not refundable.
While we try to cover all refund possibilities, there may be items that cannot be refunded for various reasons as stated in the item descriptions. If you have any questions about an item, please contact me at hookedongold@gmail.com
